We've spent years analyzing the best marketing avenues for procuring qualified tenants for your property. Below are some of the advertising resources used to market your property:
- MLS (Realtor's Multiple Listing Service)
- Spencer Realty Professionals Website
- Broker and Tenant Referral Program
Conducting a tenant background check is probably one of the most important things done when considering your property for occupancy. We boast of the most thorough tenant screening processes in the industry which includes:
CRIMINAL SCREENING:
- National and State Wide Criminal Checks
- More than 15 Terrorist Databases
- National Sex Offender Public Registry
- U.S. Martial Drug Enforcement Administration
- U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
- U.S. Customs and Border Protection (CBP)
- U.S. Office of Foreign Assets Control (OFAC)
CREDIT SCREENING:
We utilize of of the largest and most respected credit reporting agencies in the world to screen prospective tenant's credit history. In addition to credit score, debtors and late payment information, the system utilizes a sophisticated process to help us weigh the risk factor of the prospective tenant in a simple graphical image like this one...
We look at the following credit criteria to help make a decision on a prospective tenant:
- Credit Score to Determine Credit Worthiness of Prospective Tenant(s)
- Civil Investigation for Past Litigation and/or Evictions
- Employment/Income Verification to Determine Income-to-Rent Ratios
- Social Security Number Verification
Once a prospective tenant passes the criminal and credit check, we start the move-in process which includes:
- Hold Deposit from Tenant if More Than 7 Days from Move-in Date
- Lease and Addendum Preparation
- Collection of First Month's Rent, Last Month's Rent (if applicable), Security Deposit and Pet Fees (if applicable)
- Lease Signing and Delivery of Keys
- Move-In Checklist for Tenant
While it is our mission to manage and maintain your property to its income producing best, it is not possible to guarantee the condition of a property when vacated by a tenant. However, there is a process to help against unwarranted maintenance claims. Our tenants can request (in writing) maintenance on our website or by email. Because our agents are equipped with smart-phones, all maintenance requests are received immediately which allows us to respond more efficiently.
We perform move in, move out and annual inspections for lease renewals. At the request of the owner, due to a complaint from neighbors, the association or one of the maintenance people/ vendors, we will perform a semi-annual inspection. Because the property is often “cleaned up” for inspections and damages “covered”, the true condition of a property is not uncovered until it is vacant. In addition, we are not able to perform unannounced inspections as we must give reasonable notice of entering the property.
Reasonable notice is a minimum of 24 hours.
Collection and Distribution of Rental Proceeds: Back to Top
We take pride in our ability to account for and deliver owner proceeds in a timely manner. Typically, owner's can expect rents by the 15th of the month. Upon receipt of tenant rents we provide owners the following:
- We will either mail you the proceeds or direct deposit them into your bank account as a direct deposit. (Direct deposits are reserved for those with accounts with SunTrust, Bank of America, Wachovia, Regions Bank and Chase Bank (formerly Washington Mutual)
- Preparation of and Delivery of Monthly Income and Expense Statement (delivered to your email)
- Preparation of and Delivery of End-of-Year Income and Expense Statement (delivered to your email)
- Preparation and Delivery of your End of Year 1099 form (U.S. Citizens) and/or 1042-S form (Foreign Citizens).
We offer two types of management services...Full Service and Tenant Finder Service. Our full service management process is stated above. We offer flat fee management services for townhome, condo and single family homes. A $100.00 administrative/set-up fee is due upon the signing of the agreement. Contact us now for a free rental analysis!
If you are the diehard investor that likes to manage your own investment property...more power to you. It takes a special kind of investor to stomach the ups and downs of daily property management.
One thing most of our investor clients DO NOT wish to do is advertise for tenants. It involves countless phone calls from unqualified prospects that potentially have criminal, bankruptcy and/or eviction history. We provide the following with our Tenant Finding Service:
ADVERTISING:
- All the same advertising in our full service management program
TENANT QUALIFICATION:
- All the same credit and criminal background screening as our full service management program.
Tenant Finder Only Service Fees:
- One-Time Administrative/set-up fee of $100 (due upon signing of agreement)
- One months rent (includes all typical advertising costs, ad calls, showings, lease preparation and signing, tenant move-in, disbursement of security and rental proceeds to owner.)